IT Essentials

IT Essentials

Course Description IT Essentials:

PC Hardware and Software is a hands-on career-oriented e-learning solution with an emphasis on practical experience to help students develop fundamental computer skills along with essential career skills. The Cisco IT Essentials curriculum helps students prepare for entry-level ICT career opportunities and the CompTIAA+ certification which helps students differentiate themselves in the marketplace to advance their careers. In addition the course provides a learning pathway to the Cisco CCNA Discovery and CCNA Exploration curricula.

IT Essentials: PC Hardware and Software can be delivered as an independent curriculum or integrated into a broader course of study such as technology or continuing education programs. The curriculum can be offered in an in person or a blended distance learning BDL environment.

Course Outline

Part 1—Fundamentals Chapter Outline Goals

1. Introduction to the Personal Computer  

• Identify and describe the various components that make up a personal computer and define information technology        

2. Safe Lab Procedures and Tool Use

• Identify and describe tools used for computer service and explain how to use those tools safely

3. Computer Assembly Step-by-Step

• Describe the assembly of a personal computer

4. Basics of Preventive Maintenance and Troubleshooting

• Describe the purpose of preventive maintenance and basic troubleshooting steps

5. Fundamental Operating Systems

• Describe operating system capabilities, the installation process, navigation, basic preventive maintenance, and troubleshooting

6. Fundamental Laptops and Portable Devices

• Identify and describe the main components of laptops and portable devices, basic preventive maintenance, and troubleshooting

7. Fundamental Printers and Scanners

• Identify and describe the differences between printers and scanners, installation and configuration, basic preventive maintenance, and troubleshooting

8. Fundamental Networks

• Identify and describe basic network components, technologies, basic preventive maintenance, and troubleshooting

9. Fundamental Security

 

10. Communication Skills

• Describe professional skills and communication techniques




Part 2—Advanced Chapter Outline Goals

11. Advanced Personal Computers

• Describe the process for replacing or upgrading personal computer components and apply preventive maintenance and troubleshooting techniques

12. Advanced Operating Systems

Describe the processes used to install, upgrade, configure, and optimize a computer operating system, and apply preventive  maintenance and troubleshooting techniques

13. Advanced Laptops and Portable Devices

• Describe the process for replacing or upgrading laptop or portable device components, describe common wireless communication technologies, and apply preventive maintenance and troubleshooting techniques

14. Advanced  Printers and Scanners

• Install and configure local and shared network printers and scanners, and apply preventive maintenance and troubleshooting techniques

15. Advanced Networks

• Design and implement a basic network based on customer requirements and apply preventive maintenance and troubleshooting techniques

16. Advanced Security

• Implement security measures based on customer requirements and apply preventive maintenance and troubleshooting techniques

 

IT Essentials: PC Hardware and Software encourages students to explore networking concepts using tools such as Packet Tracer. Packet Tracer is a powerful network simulation tool developed by Cisco that allows students to experiment with network behavior and develop critical thinking, collaboration, and problem solving skills, while gaining practical knowledge.